What is the free checkout-risk preview—and what is it not?
It is a six-question, self-reported preview that turns your answers into one illustrative cart scenario and shows how SGM structures a finding. It does not inspect your store, verify a defect, score the business, or estimate financial impact.
What is included in the paid Shopify Revenue Leak Audit?
SGM reviews the agreed public storefront and authorized merchant information, checks representative cart states, and delivers an evidence map, ranked action plan, starting measurements, and a recorded walkthrough. The written scope confirms the exact inclusions and exclusions.
What information or access is required?
No login is required for the first fit check. After the scope is accepted, SGM may request the public store URL, relevant theme and app context, discount, bundle, and shipping rules, read-only analytics or approved exports, recent change notes, and one person who can answer questions. Only the agreed minimum access should be provided.
How do the $1,500 price and $500 deposit work?
The audit fee is $1,500 USD. The $500 USD deposit is credited toward that fee; it is not an extra charge. The written scope and invoice confirm taxes, remaining-balance timing, cancellation terms, and any approved third-party costs before payment.
What does the client receive?
A documented evidence map, ranked action plan, starting-measurement brief, and recorded walkthrough that the client’s team or current agency can use. Optional implementation is scoped and priced separately.
When does the 72-hour target begin?
Only after the written scope is accepted, the required deposit is received, all agreed access and starting information are complete, and SGM confirms the start in writing. The written scope controls the schedule.
Are revenue, conversion, profit, or sales results guaranteed?
No. SGM provides a rigorous diagnostic, documented evidence, prioritization, and recommendations. Outcomes depend on client decisions, implementation, products, pricing, traffic, customer behaviour, platforms, competition, and other factors outside SGM’s control.
Who is this service for?
It is for Shopify merchants with a live store, meaningful customer activity, a decision-maker who can supply authorized information, and a team or partner able to act on prioritized recommendations. It is not for businesses seeking guaranteed results or formal legal, tax, security, or accessibility certification.
What if the audit finds nothing urgent?
You still receive what appears sound, what should be left alone, which questions lack evidence, and what to monitor next. Avoiding low-value work is a useful result.